Coffee Shops vs Corporations

I had two very different experiences of customer service today.

The first was at today’s office of choice: a coffee shop in SM Megamall, Blenz. It was my first time there, but based on the service, I’ll be there more often. One barista patiently pointed out to me where the sample cup sizes were, despite my total blindness. Another patiently recommended muffins to me, asked if I wanted them heated, explained their WiFi policy and remembered my name. And greeted me before I left.

The second was from a big corporation.

Don’t be a Narrow-Minded, Wool-Headed Fool

It’s all a matter of perspectives. Not perspective, but perspectives.

There are more lights when more windows are open.

The key to being a better teacher is to take the perspectives of the teacher, the student, the admin and the dean. That gives a whole new meaning to teaching.

The key to being a better student is to take the perspectives of the student, the teacher, your parents, your classmates and your seniors. That gives a whole new meaning to learning.

Why Aren’t We Collaborating?

Right now, collaboration is a joke.

The sad truth is, most of us really do work alone. Picture this: you work in a team, you have a teammate and a boss. But your boss tells you what to do, and your teammate is focused on something else. Are you working with a team, or are you working in a team?

3 Truths About Innovation and its Effects on Company Culture

Innovation is such a big buzz word nowadays. New age leaders claim it’s the what will keep companies afloat in this time and age. In the last year, so many leaders, writers and thinkers have used the word as often as they brush their teeth at night. Even I’m guilty of it (I brush my teeth every night).

Why to Ship.. Fast!

(Just a note: ‘Shipping’ is Seth Godin’s term for ‘Launching a project’)

Today I learned an important lesson in why it’s important to ship–not just ship, but ship FAST!

For 3 months now, my two friends and I were working on this idea we had about a collaborative site that promotes creativity and fearlessness of thought which hopefully leads to innovation.

Non-transferable Inspiration and Innovation

An interesting phenomenon:

I was working late last night, armed only with some new music I copied to my laptop and a mug of leftover coffee from this morning.