There is this moment on my Ha Long Bay cruise. Skipping the start of dinner, I go to the lower deck to just soak in the view without having to feel self-conscious about whether or not I should be talking to the other passengers or whether I should be admiring the bay. Anyway, alone down there, it's spine-tingling -- the last light following sunset dims out in the clouds and shades the rock formations into gradients of gray, charcoal and finally black.
I called three different companies today for different customer service concerns: 2 banks and 1 airline company. I needed to check due dates and account details. Despite my flashing temper, I noticed these things. Read the rest of this entry »
I had two very different experiences of customer service today.
The first was at today’s office of choice: a coffee shop in SM Megamall, Blenz. It was my first time there, but based on the service, I’ll be there more often. One barista patiently pointed out to me where the sample cup sizes were, despite my total blindness. Another patiently recommended muffins to me, asked if I wanted them heated, explained their WiFi policy and remembered my name. And greeted me before I left.
The second was from a big corporation. Read the rest of this entry »
Instapaper is a website that allows you to save web articles to read later. It conveniently provides you with a bookmark link that you can click each time you see a website that you don’t have time to read.
When you click the link, you can log in to Instapaper.com (or use their Android/iOS app) and read the article through there. It saves the website in its most basic form–just photos and text, so you can’t really view any videos or slideshows embedded on it.
It’s a great idea, considering we have information overload nowadays and we’re all trying to resist the urge to keep reading blogs while working.
What’s in it for Instapaper? Read the rest of this entry »
Dp you want to be the smaller one, targeting niches and owning it? Or target the mass market, going online to save costs but joining group buy sites to increase volume sales?
There are now two kinds of businesses. One is starting to grow, the other is trying to keep plateauing. Read the rest of this entry »
It’s easy to be that good student. It’s easy to…
- listen to the teacher.
- ask the right questions.
- get 90% on tests.
- get honors upon graduation.
- be known by your class as the smart one.
All you have to do is follow instructions.
Read the rest of this entry »
You’ve probably given your car keys to the valet to avoid the hassle of parking. You were happy about it, until you had to wait twenty minutes for them to get your car.Read the rest of this entry »
One of my realizations now is that we lacked financial education while we were in our formative years. Probably because parents and schools thought that there was no need to teach kids about money and how to grow it, because kids are still young. This is a big mistake on the part of us adults. Money is not life and not to be worshipped, but handling money requires a lot of wisdom and is a very practical thing to be good with at an early age. Read the rest of this entry »
Who says we can’t be entrepreneurs while working for a company?
Entrepreneur’s common traits: owns something fully, loses sleep, time and money working on things, brings personal belongings to work, will do everything to make sure the project launches.